Galxboy is Hiring a Sales Assistant in Johannesburg

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To provide high-class customer service and to increase the company’s growth and revenue through
sales maximization.

KEY AREAS OF RESPONSIBILITY

Customer Service

• Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
• Actively and consistently implement upselling and cross-selling techniques to increase UPT,
  ATV, Conversion and Turnover.
• Representing the brand, adhering to uniform policy and grooming standards, presentable
  and professional on the sales floor.

Visual Merchandising

• Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
• Steam, tag, price, hang, fold, replenish product and optimize space.
• Understand and follow VM guidelines and practices to maintain a positive shopping
  experience for all customers.

Stock Control

• Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
• Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.

Daily Operations and Housekeeping

• Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
• Process customer transactions accurately and efficiently using POS system, cash handling,
  variance schedule updated, credit/debit card and payment methods.

SKILLS AND PERSONAL ATTRIBUTES

• Grade 12.
• Computer literacy.
• Higher education (Advantageous).
• 1 – 2 years’ work experience preferably in retail environment.
• Knowledge of retail practices.
• Demonstrated ability to perform customer service duties.