Helpdesk Operators Wanted in Cape Town at Pathcare
12-month Contract opportunities exist for Helpdesk Operators to join the team at our Reference laboratory in N1 City, Cape Town. We are seeking individuals who display a high level of ethics and integrity while consistently aligning with the PathCare values.
Key Competency Requirements
- Grade 12 (Matric) qualification
- Proficiency in literacy, writing and numeracy
- Basic computer literacy
- Knowledge of Meditech LIS is advantageous
- Pathology knowledge/experience advantageous
- Minimum of 12-24 months experience in a medical customer service environment or in a medically related Call Centre
- Client-focused with excellent attention to detail
- Display initiative
- Ability to problem-solve
- Ability to communicate fluently in English and an understanding of Afrikaans (written and spoken).
- Effective communication and interpersonal skills while demonstrating the ability to listen
- Ability to work under pressure, independently as well as in a team
- Adaptability
- Innovative thinking
- Calm temperament
- A positive attitude & flexible work-style
- Must be prepared to work shifts (dayshifts/afternoon shifts/weekends and public holidays)
- Must have an acceptable track record/performance rating with regard to the technical and behavioural competencies required to perform in this position
Your contribution to the company will be rewarded with a market-related remuneration package.
Applicants who meet the criteria and are interested in joining our dynamic team are required to complete the attached application form and submit this together with a CV to aaminah.pearce@pathcare.net
