X128 Client Service Officers Wanted in Richards Bay by the Department of Labour

SALARY : R269 499 per annum

CENTRE                              

• Labour Centre: Richards Bay HR4/4/3/01 (X2 Posts) Satellite Office: Eshowe HR4/4/3/02 (X12 Posts) Satellite Office: Empangeni SO HR4/4/3/03 (X12 Posts) Labour Centre: Ixopo HR4/4/3/04 (X12 Posts)
• Satellite Office: Bergville HR4/4/3/05 (X12 Posts)
• Satellite Office: Umzinto\ Park Rynie HR4/4/3/06 (X12 Posts) Labour Centre: Pinetown HR4/4/3/07 (X10 Posts)
• Satellite Office: Hammarsdale HR4/4/3/08 (X12 Posts) Labour Centre: Vryheid HR4/4/3/09 (X2 Posts) Satellite Office: Pongola HR4/4/3/10 (X10 Posts) Satellite Office: Emadlangeni HR4/4/3/11 (X12 Posts) Labour Centre: Stanger HR4/4/3/12 X2 Posts) Satellite Office: Umzimkhulu HR4/4/3/13 (X12 Posts) Satellite Office: Bridge City HR4/4/3/14 (X4 Posts) Labour Centre: Ladysmith HR4/4/3/15 (X1 Post)

REQUIREMENTS 

• Grade 12; No experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES                                :   

• Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.