Surtech is Hiring a Tender Administrator in Johannesburg
As a Tender Administrator with a high attention to detail and love for administration you will become a trusted asset to the team. You will play a crucial role in assisting with office administration and the bidding process for technology-related projects; assisting in the qualification of all tenders, completion, and compilation of tender documents. Achieve customer satisfaction by ensuring all duties are performed quickly and accurately.
- Reporting to: Tender Office Manager
- Reason for vacancy: Team expansion
- Management level of role: This is not a management role.
- Working environment & travel: Exceptionally busy, team-orientated environment. Drivers license and own transport is essential. Ability to travel country wide.
- Working hours: 07h30 – 16h00 or 08h00 to 16h30 or 08h30 to 17h00 (Hybrid)
Key Responsibilities
- Accuracy, correctness, 100% spot on, all the time
- Always ready to assist all members of the team
- Understand and use the CRM like your life depends on it.
- Attend to any client / internal queries and provide feedback within a stipulated period.
- Monitor bid advertisements to identify relevant opportunities.
- Handling general queries, escalating issues when necessary.
- Completion and compilation of tender documents.
- Organize and maintain bid records.
- Updating of company documents and company registrations on various platforms.
- Ensure that internal teams adhere to timelines for their tender responses.
- Ensure proper maintenance of office facilities and equipment.
- Attend tender briefing meetings.
- Ensuring relevant arrangements are made for delivering the tenders timeously.
- Administer and manage the Sales CRM Environment.
- Assist with all sales admin queries
Operational
- Research potential tender adverts.
- Responsible for the bidding process and preparing bid templates.
- Adhere to bid response guidelines.
- Ensure tenders are clearly read and that functional requirements are fully met.
- Creating documents to ensure tenders are 100% compliant e.g) drafting of documents, CV’s and references to meet functional requirements.
- Provide analysis and recommendations for bid decisions/ vetting.
- Call and email potential clients to seek clarity on unclear tender information.
- Maintain an accurate filing system (SharePoint) with specific reference to supplier and tender documentation.
- Attend to general office/ administrative requirements.
- Preparing the files and documentation for tenders.
- Printing of tenders for physical submissions and adhere to file count required.
- Ensure that tender submissions are completed on time and make required arrangements for the tender to reach the client before the closing time.
- Attend briefing sessions.
- Complete required documentation/supplier forms for clients.
- Maintain company database (SharePoint) historic tender file submission documents and supporting evidence provided.
- Create and foster relationships with internal clients to ensure compliant bids are submitted.
- Compile tenders using Adobe.
- Chair tender discussion meetings for every tender allocated.
- Assist with all sales admin requests and enquiries.
Required Experience
- Experience in Administration and sending Tenders
- Good PC literacy and experience with a CRM system
- Experience in sales administration will be an advantage
- MS Office
- Zoho (an advantage)
- Matric certificate
- A commerce degree would be preferable
