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Remote Community Manager of The BizNews Tribe in South Africa |R18 000 p/m

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Executive Summary – The Role: BizNews is seeking a high-EQ operator to manage South Africa’s premier investment community. You are the bridge between our editorial team and our audience.

Responsibilities:

  • Patron Management: Onboarding and concierge support for our “Inner Circle” members.
  • Event Coordination: Assisting with the logistics and member experience for the BizNews Conferences (BNC).
  • Digital Gardening: Moderating comments on the site and YouTube to ensure constructive debate. Banning trolls; rewarding insight.
  • Feedback Loop: Telling the editors what the Tribe is talking about, asking for, or angry about.

Requirements:

  • Gravitas: Comfortable communicating with CEOs, HNWIs and those striving to join them
  • Writing: Flawless English. You will be writing newsletters and replies on behalf of the brand.
  • Tech Savvy: Familiar with Slack, WhatsApp Communities, and CRM tools.
  • The “BizNews” Fit: You value independence, free markets and rational debate.

We Don’t Just Report News. We Build a Tribe.

We need someone to champion and facilitate the project.

BizNews isn’t your typical news outlet. We’re a community of engaged, informed South Africans – thoughtful patriots we call ourselves – who care deeply about business, politics, and the investment landscape. Our viewers, listeners and readers don’t just consume content—they debate it, share it, and shape the conversation around it.

Now we’re looking for someone to formalise this interaction and amplify the voice of that tribe.

Someone who can turn our vibrant WhatsApp interactive groups into structured conversations rather than fractured posts. Someone who knows the difference between engagement and noise. Someone who can move from crafting high-level strategy to writing riveting replies without missing a beat.

If that sounds like you, keep reading.

The Role: Community Manager (Championing the Voice of the Tribe)

You’ll be the vital link between our editorial team and members of the community we serve. The face and voice of BizNews in digital and physical spaces. Your mission? Strengthen connections and turn passive participants into active members of an engaged, fiercely loyal community.
What You’ll Actually Do

Animate the Tribe

  • Lead daily conversations across X, LinkedIn, Facebook, and our WhatsApp channels.
  • Be the human voice of BizNews—building trust, managing dialogue, ensuring members of our community feel heard.

Innovate Relentlessly

  • Experiment with viral threads, interactive polls, memes, and new formats
  • Lead the digital experience during our physical events (like BNC#8 in Hermanus, which is just around the corner, in March)
  • Stay ahead of trends and platform changes

Moderate Like a Pro

  • Foster a space where healthy debate thrives, and trolls don’t
  • De-escalate conflicts with diplomacy and grace
  • Enforce community guidelines without killing the vibe

Close the Feedback Loop

  • Grow the community’s “eyes and ears” to feed our newsroom
  • Surface community sentiment, complaints and its collective genius
  • Report on engagement, trends, and community health

Collaborate Across Teams

  • Work with marketing and video teams to keep messaging sharp and consistent
  • Translate complex business news into content that resonates
  • Adapt quickly when breaking news hits (2026 is sure to be a doozie)

The Person We’re Looking For

You’re a Swiss Army Knife of communication. You don’t need a manual for every task. You thrive when things move fast.

What You’ll GetThe Work Environment

This is a predominantly online, self-directed role. You’ll have high daily interaction with users and stakeholders. Business hours depend on news cycles and engagement needs (neither of which keep to office hours)
The Compensation

We believe in fair, transparent pay:

  • Median market rate: ±R221,845 per year
  • Typical range: R97,000 – R374,000 per year (depending on experience and capability)

By experience level:

  • Early Career (1–4 years): ~R178,000
  • Mid-Career (5–9 years): ~R255,000

Final compensation reflects your experience, skill depth, and cultural fit.

How to Apply – email [email protected]
Include: Your CV
A cover letter that shows us your voice, your personality, and why you’re the right person to be the voice of our tribe
Examples of your work (social posts, threads, campaigns—show us what you can do)

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