MWEB is Hiring a Work-From-Home Sales Support Administrator | Free Equipment
Main Purpose of the Job:
The Customer Service Department currently has a vacancy for the Sales Support Administrator reporting to the Order Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support.
Job Output
- Provide administrative support to the Sales Contact Centre Team, to meet minimum performance deliverables
- Manage administrative processes with regards to hardware distribution to Mweb clients
- Conduct outbound calls to follow up with customers and also taking inbound sales and support calls when necessary.
- Assist with customer escalations and resolutions.
Requirements
- Minimum 2 minimum years administration in contact centre or customer query environment
- Matric or tertiary qualification
- Competent in MS Office packages, particularly MS Excel and Outlook
Benefits
- We are a Fully Remote work environment
o That’s right! No need to go into the office! You can work from just about anywhere
o We have partnered with a shared office/workspace called Workshop 17 and we cover the cost of your access to any of their branches around the country – if you’d like a change of scenery from time to time.
- We Kit you out
o We will provide you with all the necessary tech equipment needed for a remote office. Laptop, monitor, and headset. And of course, a UPS to ease the effects of load-shedding! We also provide you with Connectivity – FOR FREE!
