Customer Service Agent Job Vacancy in Durban at Safal Group
Description
- Confirm that the correct trucks are loading for Safal Steel
- Ensure that 1st weight on truck gets completed
- Ensure that all driver and truck details are correct on SAP
- All trucks must be linked to Loading Slips
- Ensure that 2nd weight on truck gets completed
- Ensure that the nett weight and the weights on SAP corresponds
- Resolve any discrepancies that may arise
- Request approvals if weight is out of tolerance
- Complete POST Goods Issue (PGI)
- All Delivery Notes must be printed and be given to security
- Files Signed Delivery Notes after receiving from Security
- Follow up on Proof of Delivery (PODs) as per SLA requirements
- Manage that updates are adhered to on SAP when POD is received
- Capture Transport Sheets and update them at all times
- Ensure that Trucks that Exit are cleared on SAP and physically
- Manage that all Invoices are processed on SAP
- Perform weigh bridge duties as required
Requirements
- Minimum academic qualification: Matric
- Qualifications as an added advantage: Diploma / Certificate in Logistics or Equivalent
- General Work Experience ( Years) : 5 Years
- Experience in MS Office, SAP
