Work From Home Credit Controller Job Vacancy at Parcel Hero | R30 000 p/m
Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company, with over 130 remote employees worldwide, we are on a strong growth trajectory.
Our remote-first culture is collaborative and innovative, where every voice is heard, and we encourage initiative, adaptability, and ownership. If you’re a dynamic and ambitious individual seeking a forward-thinking team, Parcelhero is the ideal fit.
Our Core Values: Committed to Quality | Create Amazing Experiences | Putting People First | Welcome Feedback | Inform, Educate, Innovate | Work Hard, Play Hard
The role in a nutshell
We are seeking an enthusiastic and highly motivated Credit Controller with B2B & B2C credit control experience (Predominantly B2B). The role involves both chasing debts by phone and email, and also working with the operations team to investigate and solve queries blocking payment being made.
Excellent communication skills and diplomacy are an essential part of this key role. Experience with Xero is an advantage. You will support the Finance Team with a range of administrative duties to ensure accurate and up to date record keeping.
You will also be working on preparation and submission of our legal cases for unpaid debts, so a keen eye for detail and strong organisational skills are a must.
Responsibilities
- Credit Control
- Account Reconciliation
- Preparation & submission of legal cases
- Other general bookkeeping tasks
- Account and risk analysis
- Reporting
Your experience
- Fluent English
- Minimum 5 years’ B2B credit control experience
- Consumer collection experience an advantage
- Should have a good typing speed and be able to easily learn new IT systems
- Must have an excellent telephone manner and be comfortable dealing with customer queries.
Your mindset
- A can-do attitude – Enthusiastically proactive, you’re a problem solver willing to dive in and learn.
- Methodical – you think of the best approach to perform a task before you dive in
- Attention to detail –You have flawless attention to detail
- A people person –You’re a strong team player with high empathy. You communicate clearly, bringing integrity, honesty, and accountability to everything you do.
R350 000 – R400 000 a year
