Remote French Speaking Job Available in South Africa at Transunion
We are currently seeking a highly motivated and skilled French Back Office Agent to join our organization. As a Back Office Agent, you will be responsible for providing exceptional customer service and support to our French-speaking clients.
What You’ll Bring:
Responsibilities
- Backoffice tasks include responsibilities like reviewing queries, processing, and various administrative duties
- Providing excellent customer service and support to our French-speaking clients
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Collaborating with other team members to ensure customer satisfaction
- Maintaining accurate and up-to-date records of transactions in the CRM
Impact You’ll Make:
Requirements
- A2 – B1 Intermediate level (Fluent in French and English written)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent time management and organizational skills
- Attention to detail and accuracy
- Ability to navigate multiple databases and systems
- Experience* – HSC with minimum 6 months experience OR above / Graduate freshers
For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity plan and targets.
Should you have not heard from us within 3 weeks from applying, please regard your application as unsuccessful.
