Merit Medical is Hiring a Remote Accounts Receivable Specialist in South Africa

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

SUMMARY OF DUTIES

The Accounts Receivable Specialist is responsible for the effective management of accounts receivable processes, ensuring accurate billing, timely collections, and strong customer account management. This position plays a critical role in maintaining cash flow, supporting commercial objectives, and ensuring compliance with internal policies and external regulatory requirements.

DUTIES & RESPONSIBILITIES

• Ensures that all customers have received respective monthly statements for payment processing.
• Drives collections by monitoring ageing reports, following up overdue accounts, and minimising balances beyond 30 days in the private sector and 90 days in the government sector.
• Engage with AR team to ensure that all incoming payments are reconciled accordingly and the status of customers’ accounts is accurate.
• Implements credit limit increases in line with risk and policy requirements.
• Authorises order releases by reviewing credit holds in accordance with credit policy.
• Updates system records to reflect revised payment terms and credit limits.
• Resolves overdue invoices and claims in a timely and constructive manner.
• Administers filing, issues letters of demand, and invoice reproduction as required.
• Maintains regular client contact by telephone, email, written correspondence and where necessary, customer visits.
• Works closely with Customer Service, Sales and Accounts Receivable to support effective account management.
• Resolves invoicing queries, manages past-due accounts, and communicates relevant account policies and procedures to customers.
• Accounts receivable document pack management.
• External Customer payment query resolution.

SUMMARY OF MINIMUM QUALIFICATIONS

• Education equivalent to a high school diploma and three years of related experience.
• Ability to work independently to perform tasks
• Excellent attention to detail and accuracy in checking information and filing.
• Ability and willingness to work as part of an accounting team to accomplish organizational tasks and accounting deadlines.
• Willingness to work overtime when necessary to meet financial reporting deadlines
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.