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Ticketmaster South Africa is Hiring an Office Coordinator in Cape Town

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The Ticketmaster South Africa team supports the delivery of world-class live event experiences across the region. Our Cape Town office is a collaborative and fast-paced environment, bringing together teams across Client Services, Field Services, Technology, and Operations.

The Office Coordinator plays a key role in keeping the office running smoothly day-to-day, acting as the central point of contact for employees, visitors, and suppliers. You will work closely with Field Services, HR, and wider business functions to ensure an organised, efficient, and engaging workplace environment that enables teams to perform at their best.

THE JOB

We are looking for a highly organised and proactive on-site Office Coordinator to join our team. The ideal candidate will be responsible for managing the day-to-day operations of our office, ensuring a smooth and efficient work environment.

This role includes a variety of administrative and coordination tasks, from managing reception duties and enhancing employee experience by celebrating birthdays, anniversaries, and other special occasions, to supporting the Field Services team with office-related tasks.

WHAT YOU WILL BE DOING

  • Greet and welcome visitors, managing the reception area
  • Manage office lock-up procedures and security protocols
  • Coordinate office maintenance (including office greenery) and repairs, liaising with maintenance services, and set up a cleaning roster
  • Label, assign, repair, and manage office equipment warranties
  • Assist with the cleaning, repair, and maintenance of Field Services (FS) equipment and ad hoc tasks
  • Maintain FS staffing databases
  • Manage office supplies, ordering and maintaining inventory
  • Ensure the storeroom is kept tidy and well organised
  • Ensure health and safety compliance and conduct regular H&S checks
  • Receive and send parcels, FS equipment, and other deliveries
  • Manage desk set-ups for onboarding and offboarding, including equipment handling
  • Coordinate office lunches and organise desk set-ups
  • Work alongside and support the office cleaner
  • Organise quarterly and year-end functions with the Social Committee
  • Support HR where needed
  • Lead the Social Committee alongside HR
  • Carry out ad hoc tasks as required

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

  • 3+ years’ experience as an Office Coordinator or in a similar role
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Experience in customer service or support is a plus
  • Health & Safety experience is advantageous
  • HR administration experience is advantageous

YOU (BEHAVIOURAL SKILLS)

  • Excellent organisational and time-management skills
  • Strong interpersonal and communication skills
  • Ability to multitask and prioritise effectively
  • Detail-oriented and proactive problem solve
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