Senior Administration Officer: UIF Operations (X51 Posts) in Cape Town at The Department of Labour
- Satellite Office: Goodwood Ref No:HR4/4/10/613 (X1 Post) Labour Centre: Cape Town Ref No:HR4/4/10/614 (X2 Posts) Satellite Office: Atlantis Ref No:HR4/4/10/615 (X2 Posts) Satellite Office: Athlone Ref No:HR4/4/10/616 (X2 Posts) Labour Centre: Paarl Ref No:HR4/4/10/617 (X1 Post) Labour Centre: George Ref No:HR4/4/10/618 (X2 Posts) Labour Centre: Knysna Ref No:HR4/4/10/619 (X3 Posts)
- Satellite Office: Plettenberg Bay Ref No:HR4/4/10/620 (X3 Posts) Labour Centre: Mitchells Plain Ref No:HR4/4/10/621 (X3 Posts) Satellite Office: Nyanga Ref No:HR4/4/10/622 (X3 Posts)
- Labour Centre: Mossel Bay Ref No:HR4/4/10/623 (X3 Posts) Satellite Office: Swellendam Ref No:HR4/4/10/624 (X3 Posts) Labour Centre: Oudtshoorn Ref No:HR4/4/10/625 (X2 Posts) Labour Centre: Vredenburg Ref No:HR4/4/10/626 (X3 posts) Satellite Office: Vredendal Ref No:HR4/4/10/627 (X2 Posts) Labour Centre: Worcester Ref No:HR4/4/10/628 (X4 Posts) Satellite Office: Ceres Ref No:HR4/4/10/629 (X2 Posts) Satellite Office: De Doorns Ref No:HR4/4/10/630 (X3 Posts)
Labour Centre: Somerset West Ref No:HR4/4/10/631 (X2 Posts)
REQUIREMENTS
- An undergraduate qualification in Operations Management/ Public Management or Administration/ Business Administration or Management/ Financial Accounting/ Finance at NQF 6 as recognized by SAQA.
- Two (2) years functional experience in Client Services environment /Claims Processing environment or Insurance environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Polices and Procedure, Operation System, Batho Pele Principles, Protection of Personnel Information Act (POPI), Public Financial Management Act (PFMA), Treasury Regulations.
- Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer literacy, Problem Solving, Planning and Organizing, Dedicated, Team Player, Innovative, Supportive, Self-Motivated.
DUTIES
- Provide Unemployment Insurance services through interaction with customers.
- Provide quality assurance and follow-up on Unemployment Insurance applications.
- Administer the UI Claims and Processing Services. Supervise resources.
