Security Operations Assistant Job Vacancy in Pretoria | Hybrid Hours (R15000 p/m)

Security Operations Assistant (Hybrid Role)
Location: Pretoria, Gauteng

Salary: R15,000 – R19,000 per month

Hours: 8 hours per day (Split Shift)
07h00–09h00 Remote
09h00–13h00 Office-based
16h00–16h30 Remote
18h30–19h00 Remote

Type: Full-time, permanent

Overview

We are seeking a highly organized and motivated Operations Assistant to support our daily activities in the security industry. The role combines administration, technology coordination, and compliance oversight. The ideal candidate is detail-oriented, cheerful, dependable, and comfortable working in both office and remote settings.

Key Responsibilities

1. Administration

• Prepare and send invoices and quotations using Xero Accounting.
• Update and reconcile stock related to installations and maintenance.
• Assist with proposals, reports, and general administrative tasks.

2. Technical Coordination

• Manage and update ServiceCraft tickets for technical teams.
• Ensure technicians check in, complete work, and update progress.
• Follow up on pending or incomplete tickets.

3. Compliance Oversight

• Conduct morning and evening WhatsApp audits of security groups to ensure compliance with daily procedures such as radio checks and shift-change reports.
• Review patrol and incident reports received via email to ensure completeness and accuracy.
• Identify shortcomings and post corrective communication under the company banner.

4. Reporting and Monitoring

• Compile daily and weekly compliance summaries.
• Track operational issues and escalate where necessary.
• Learn and use new systems including Proposify, GPT tools, and other internal platforms.

Requirements:

• Minimum 2 years of experience in administration, operations, or technical coordination.
• Strong command of English and Afrikaans (spoken and written).
• Excellent communication and organizational skills.
• Proficient with technology, software, and web-based systems.
• Able to manage a split-shift work structure independently.
• Detail-oriented, consistent, reliable, and comfortable with routine.

Personality and Culture Fit
We are looking for someone who:

• Enjoys structure and routine.
• Takes initiative and follows through on tasks.
• Is cheerful, positive, and approachable.
• Works accurately under pressure.
• Thrives in a supportive, fast-moving security environment.