Remote Operations Coordinator Job Vacancy in SA at thetalo.co

Job Snapshot

This role exists to keep a fast-moving e-commerce business operating cleanly behind the scenes.

You’ll own the coordination, organization, and execution layer across operations, creative workflows, reporting, and ad support—so the business can scale without chaos. This is not a passive support role.

We’re hiring someone who moves fast, stays organized under pressure, solves problems independently, and takes ownership without waiting to be managed.

About the Company

We operate high-performance direct-to-consumer e-commerce brands in the health, wellness, and beauty industries.

We value people who can think independently, adapt quickly, and maintain high standards in fast-moving environments.

This is a performance-driven company—not a corporate bureaucracy.

The Role Overview

This role exists to support and improve daily operational execution across multiple brands so that workflows stay organized, marketing execution stays fast, and leadership is not pulled into operational cleanup.

You will coordinate systems, maintain reporting accuracy, manage creative workflows, support ad operations, and help ensure the business operates smoothly day-to-day.

You are not here to “assist” passively.

You are here to execute reliably, identify inefficiencies, and help keep the business moving forward.

Responsibilities (Outcome-Based)

You will be accountable for:

• Managing recurring operational workflows across multiple brands with high reliability
• Organizing and maintaining Google Drive systems, trackers, documentation, and internal resources
• Uploading and managing ad creatives inside Meta Ads Manager accurately and efficiently
• Maintaining KPI trackers, operational dashboards, and reporting systems in Google Sheets
• Supporting workflow coordination and task execution inside ClickUp
• Coordinating creative assets, ad copy, and marketing resources for launches and campaigns
• Monitoring operational issues and proactively identifying workflow improvements
• Supporting customer experience monitoring and review management
• Assisting with competitor research, compliance monitoring, and campaign preparation
• Organizing swipe files, creative references, and operational resources for faster execution

This is ownership of execution—not waiting for instructions.

What Success Looks Like

You’re winning in this role when:

• Operational tasks are completed quickly and accurately without reminders
• KPI trackers and reports stay organized, current, and trusted
• Ad creatives and marketing assets are uploaded without operational errors
• Workflows remain organized even during high-volume launch periods
• Leadership spends less time chasing updates or fixing operational gaps
• Communication is proactive, concise, and solution-oriented
• Problems are identified early and solved independently whenever possible
• Execution speed improves without sacrificing quality or accuracy

Required Experience

This role requires strong independent execution, adaptability, and operational reliability.

You should have:

• Experience supporting operations, marketing coordination, project management, or e-commerce workflows
• Strong organizational skills with high attention to detail
• Experience managing spreadsheets, trackers, and operational systems
• Familiarity with Meta Ads Manager and digital marketing workflows
• Confidence working independently in fast-moving environments
• Strong written communication and task management habits
• Comfort handling shifting priorities without losing execution quality
• Basic familiarity with creative workflows, marketing assets, and AI tools

Bonus points if you have:

• DTC e-commerce experience
• Shopify experience
• Experience supporting media buying or creative operations
• Experience using AI creative tools or basic editing software

Tools / Environment

You’ll work across tools such as:

• Google Drive, Docs, Sheets, and Calendar
• ClickUp
• Shopify
• Meta Ads Manager
• AI creative tools
• CapCut and basic editing software

Specific tools matter less than your ability to stay organized, learn quickly, and execute consistently.

Work Environment

• Fully remote
• Fast-paced and execution-focused
• High accountability, low micromanagement
• Lean team structure
• Priorities can shift quickly based on launches and performance
• Ownership and initiative are highly rewarded
• Bali time zone
• Monday-to Saturday

If something breaks, gets delayed, or becomes inefficient—you either solve it or proactively flag it.

Compensation & Benefits

• Compensation: Based on experience, capability, and reliability
• Long-term growth opportunities for strong operators
• Flexible remote work environment
• Exposure to high-level e-commerce operations and growth systems

Additional details shared during the interview process.

Hiring Process

1. Application review
2. Initial interview
3. Final interview
4. Paid Trial Period
5. Offer

We move quickly and value decisive communication.

Who Thrives Here

You’ll thrive if you:

• Move quickly without sacrificing detail
• Take ownership naturally
• Stay calm under pressure
• Enjoy solving operational problems independently
• Like improving systems and workflows
• Communicate clearly and directly
• Prefer fast-moving environments over rigid corporate structures
• Don’t need constant supervision to stay productive

Who Will Struggle

This role is not a fit if you:

• Need step-by-step supervision for routine tasks
• Struggle with changing priorities
• Prefer highly structured corporate environments
• Avoid accountability for outcomes
• Wait to be told what to do instead of taking initiative
• Become overwhelmed in fast-paced environments
• Require constant reassurance or micromanagement