Office & Operations Support Coordinator Job Opportunity in Western Cape at Just Colours Printing

About the Role

Just Colours is seeking a capable, detail-driven Office & Operations Support Coordinator to play a key role in keeping our business running efficiently. This position is suited to someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes pride in delivering excellent service to both customers and internal teams.

The successful candidate will be responsible for coordinating office administration, operations, purchasing, stock control, and customer communication, while working closely with Sales and Technical teams to ensure deadlines and standards are consistently met.

Key Areas of Responsibility

Office & Operational Support

• Coordinate the daily administrative and operational activities of the business
• Ensure office systems, workflows, and internal processes function smoothly
• Provide guidance and support to staff across administrative and operational functions
• Identify inefficiencies and recommend practical improvements to processes
• Keep operational procedures and documentation current and accessible
• Assist management with staff performance tracking and follow-up
• Maintain orderly and accurate physical and electronic filing systems
• Daily Cash Up for the shop with accuracy

Customer Communication & Service

• Serve as the primary contact for incoming phone calls, emails, and WhatsApp messages
• Resolve customer issues professionally and within agreed timeframes
• Ensure a consistently high level of service aligned with company standards
• Log, track, and manage customer requests and queries via Trello daily
• Build strong, long-term customer relationships through clear and accurate communication

Purchasing, Stock & Supplier Coordination

• Prepare and manage purchase orders accurately and timeously
• Capture all incoming stock correctly and process GRVs
• Monitor stock levels to ensure availability while preventing overstocking
• Conduct regular stock checks and assist with stock takes
• Analyse stock movement, including fast-moving and slow-moving items
• Ensure system stock levels align with physical stock on hand
• Request pricing from suppliers and prepare quotations for customers
• Perform market-related price comparisons to maintain competitiveness
• Maintain supplier records and manage ongoing supplier communication regarding:

*Pricing
*Product availability
*Lead times and delivery schedules
*Back orders

Planning, Coordination & Team Support

• Collaborate closely with Sales and Technical teams to manage priorities and deadlines
• Support stock planning to reduce shortages and excess inventory
• Develop product and supplier knowledge, including sourcing and ordering cycles
• Track purchase orders, deliveries, and supplier documentation accurately
• Identify and implement improvements to purchasing and operational workflows

Required Skills & Experience

Minimum Requirements

• Grade 12 (Matric)
• 3–5 years’ experience in an operations, office administration, or similar support role
• Fluency in Afrikaans and English (spoken, written, and reading)

Skills & Attributes

• Strong administrative, organisational, and coordination skills
• Excellent attention to detail and accuracy
• Confident problem solver with good judgment
• Ability to manage several tasks simultaneously under pressure
• Strong interpersonal and customer communication skills
• Comfortable working across departments and supporting team objectives
• Proficient in Microsoft Word, Excel, and Outlook
• Experience with inventory systems, procurement, or stock control is advantageous
• Positive, resilient, and service-oriented attitude
• Team-focused personality who contributes positively to workplace morale

Salary

• Market-related and based on hours and experience

If you comply with the above criteria, please send your CV to [email protected].

Please note that only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days, kindly consider your application unsuccessful