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Mediclinic is Hiring a Telephonist in Centurion

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To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic

KEY RESPONSIBILITY AREAS

  • Operate the hospital Telephone system daily as per policy and procedure
  • Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded
  • Ensure patient confidentiality is maintained as per policy and procedure
  • Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual
  • Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan

REQUIRED EDUCATION

  • ESSENTIAL EDUCATION:  Grade 12 or equivalent

REQUIRED EXPERIENCE

  • DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literate (Microsoft Office)
  • Hospital Disaster and Emergency processes; procedures and policies
  • Switchboard systems and operations
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