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General Assistant (Guesthouse) Job Vacancy in Cape Town at Bell Rosen

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Northern Suburbs (Welgemoed / Bellville)

We are looking for a friendly, professional, and detail-oriented Front of House – General Assistant to join our guesthouse team. This position suits someone who enjoys working with people, takes pride in presentation, and can handle a variety of responsibilities in a hospitality environment.Working Hours

  • Morning shift: 06:00 – 14:00
  • Evening shift: 14:00 – 21:00
  • Required to sleep in at the guesthouse one weekend per month
  • Flexibility is essential, including working weekends and public holidays when required

Minimum Requirements

  • Grade 12 (Matric)
  • Previous hospitality or guesthouse experience (advantageous)
  • Well-groomed, neat, and professional appearance
  • Strong interpersonal and communication skills
  • Friendly and customer-service driven attitude
  • Responsible, reliable, and trustworthy
  • Ability to work independently and as part of a team
  • Good time management and organisational skills
  • Computer literate

Key Responsibilities

  • Welcome guests and ensure a warm, professional check-in and check-out experience
  • Manage reservations, guest accounts, and process payments accurately
  • Prepare and set up dining areas to a high standard
  • Serve meals (breakfast, lunch, and dinner)
  • Ensure dining and common areas are clean, tidy, and guest-ready at all times
  • Set up conference venues and assist delegates during meetings and break times
  • Attend to guest requests promptly and professionally
  • Conduct room checks after housekeeping to ensure quality standards are met
  • Restock guest amenities (tea, coffee, toiletries, etc.)
  • Monitor minibar/fridge stock and update guest accounts accordingly
  • Manage laundry intake and distribution
  • Assist with general day-to-day operations to ensure smooth running of the guesthouse

What We’re Looking For

  • A positive attitude and willingness to learn
  • Attention to detail and pride in your work
  • A genuine interest in hospitality and guest satisfaction

Salary : Salary will be based on experience R6500 – R8000 per monthHow to Apply

If you meet the above requirements, please email your CV with a recent photo to [email protected]

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