Switchboard Operator Job Vacancy in Cape Town at PathCare
An opportunity exists for a Switchboard Operator/Receptionist to join the team in the Helpdesk department at our PathCare Reference laboratory at N1 City, Cape Town. We are seeking an individual with a high level of ethics and integrity who display a proven track record of aligning with the PathCare values.
Key Competency Requirements
- Grade 12 (Matric)
- Proficiency in literacy, writing and numeracy in English with an understanding of Afrikaans
- Computer literate (MS Word/Excel)
- Minimum of 6 months Call Centre/Customer Service experience required OR
- Minimum of 6 months Switchboard/Reception experience required
- Medical Telephonic experience advantageous
- Client-focused with excellent attention to detail
- Effective communication and interpersonal skills while demonstrating the ability to listen
- Ability to multitask, problem-solve and work unsupervised
- Innovative thinking
- Calm temperament
- A positive attitude & flexible work-style
- Must be prepared to work shifts, weekends & public holidays
- Must have an acceptable track record/performance rating with regard to the technical and behavioural competencies required to perform in this position
Your contribution to the company will be rewarded with a market-related remuneration package which includes a retirement fund contribution and risk benefits (Group Life and Disability cover), annual bonus, competitive maternity benefits, health care allowance, discounted pathology tests, payment of HPCSA/SANC annual registration fees and developmental opportunities at the PathCare Training Academy.
Applicants who meet the criteria and are interested in joining our dynamic team are required to complete the attached application form and submit this together with a CV to [email protected]
