Receptionist Job Opportunity in Johannesburg at Amrod

A receptionist acts as the primary point of contact for an organization, managing front-desk operations and providing essential administrative support.

Job Description

Job Purpose

We are seeking a vibrant and well-spoken Receptionist. In this role you will receive and redirect calls, clients, visitors while fostering a positive, professional and welcoming experience.

Key Performance Areas

• Receive and direct all visitors to the relevant department or person.
• Handle all incoming calls on a very busy switchboard professionally and correctly redirect calls as necessary.
• Assist applicants with the completion of application forms and direct to the appropriate office.
• Receive parcels and deliveries according to SOP.
• Assist with other administrative functions as may be assigned.
• Deal speedily with all matters arising in reception.
• Provide weekly feedback to direct manager on any issues / specific challenges etc. that arose.
• Ensure that all tasks are executed in a safe manner with due regard for Amrod’s policies and procedures.
• Ensure that the reception area is neat and tidy.

Job Requirements

Minimum Skills and Knowledge Required

• Grade 12 or equivalent.
• A minimum of 1 year of experience in a similar pressurized Switchboard Operator / Receptionist position. 
• Proficient in Business English, both verbal and written.
• Excellent communication and telephone skills. 
• Computer literacy (MS Office and email management). 
• Experience in checking/converting file formats

Competencies

• Honest and hardworking
• Pleasant and engaging personality
• Presentable and approachable
• Friendly and helpful
• Punctual and good sense of urgency
• Work well under pressure
• Integrity
• Self-motivated and driven
• Team Player

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