Receptionist for Dr Kempen Dentistry | Onsite CT
We are seeking a friendly and organized Dental Receptionist to join our team. The ideal candidate will be the first contact for patients, creating a warm and positive experience while managing front-desk operations. This role is critical for ensuring smooth practice operations and a welcoming environment for patients.
Hours: Full time.
Salary: Competitive, based on experience.
Key responsibilities:
- Greeting and welcoming patients warmly upon arrival.
- Answering phone calls, schedule appointments, and manage patient inquiries.
- Check-in patients, verify personal and medical aid information, and update records as necessary.
- Process patient payments and assist with medical aid claims as necessary.
- Liaise with medical aids, regarding authorizations and payments.
- Handle correspondence, emails, and manage patient reminder systems.
- Assist with additional administrative tasks as needed, in order to support the dental team.
Requirements:
- Previous experience in a receptionist or customer service role (preferably in a healthcare setting).
- Excellent communication and interpersonal skills.
- Strong organization abilities and attention to detail.
- Computer literacy.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Why join us?
- A supportive and inclusive team environment.
- The chance to make a meaningful impact on patient care.
How to apply:
To apply, please send your CV, as well as a brief cover letter outlining your suitability for the role to reception@drkempen.co.za by 10/12/2024. We look forward to welcoming the newest member of our team!