Order Entry Clerk is Wanted in Durban at Mondi
Your mission:
- Sales order processing
- Ensure correct pricing to customers and within required DOA (MSA Delegation of Authority)
- Ensure call centre governance and risk mitigation
- Handling customer queries
- Liaising with sales, warehouses and accounts receivable teams internally and externally
- Accuracy of data captured
- Processing orders within lead time to achieve the budgeted sales volume for the business
- Pricing verification and ensuring invoicing is aligned with the Revenue Recognition policy
- Handling customer queries and complaints effectively, providing appropriate solutions and alternatives within the time limits and following up to ensure resolution
- Identify areas where administrative processes can be improved and automated
- Support the greater team with implementation of strategic projects or any other business initiatives identified by the business
Your profile:
- Matric and a diploma in Credit Control or equivalent qualification
- Minimum of three years of experience in a call centre or similar environment
- Computer literacy is essential – SAP MRP System, Microsoft Excel, Microsoft Word
- Experience in a sales and commercial environment will be an advantage
- Valid South African drivers license
We offer:
- Location: Travancore Drive, Merebank , 4052
- Duration: Permanent
Benefits:
- Health benefits
- Learning & Development
Get in touch:
We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.
