MoonPay is Hiring a Work From Home HR Admin in SA | FREE EQUIPMENT

Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.

What we do

At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently.

Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.

🌍 Locations Supported 

South Africa

🌔 About the Opportunity 

We are seeking a detail-oriented HR Admin to join our People team. This role will serve as the first point of contact for employee support through our Jira ticketing system, ensuring timely responses and accurate recordkeeping. You will play a critical role in supporting the employee lifecycle — from onboarding new hires to coordinating offboarding processes — while maintaining compliance and data accuracy across our HR systems. This is an excellent opportunity for someone looking to build foundational experience in HR operations within a fast-paced, global environment.

🚀 What you will do

• · Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary.
• · Onboarding Coordination: Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP.
• · Offboarding Administration: Process offboarding requests, ensuring documentation is completed and filed accurately.
• · Payroll support: Create and review monthly reports to inform our payroll manager around any changes across all payroll systems.
• · Data Management & Compliance: Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols.
• · Knowledge Base Contribution: Identify recurring issues and document solutions to continuously improve processes and employee self-service resources.

About You 

• · 1–2 years of experience in HR administration, People Operations, or a similar support role.
• · Strong organizational skills with a detail-oriented approach to data management.
• · Comfortable working with HR systems such as Workday, ADP, or Jira (experience with multiple systems a plus).
• · Ability to manage multiple priorities in a fast-paced environment.
• · Excellent problem-solving skills and a proactive, service-oriented mindset.
• We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy  on the global financial system. Our values:

What’s in it for you

• 💰Competitive salary package
• 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
• 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards.
• 🚀 Moonshot award. We honor exceptional impact – 10 employees twice a year, each earning a $250,000 equity grant.
• 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
• 🩺 Private Healthcare benefits: To protect you and your loved ones
• 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought
• 📚 Annual training budget: We support your training journey every step of the way
• 🪑 Home office setup allowance: Create the home office of your dreams
• 👛 Remote working allowance: Those working fully remotely get a little extra for utilities
• 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
• 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC
• ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
• 🚀 Working in a disruptive and fast-growing company where excellence is rewarded