Inside Sales Representative Job Vacancy in JHB at Elanco Animal Health

As an Inside Sales Representative, you will be part of the South Africa Sales Enablement team, helping expand Elanco’s reach across regional and outlying territories that are not regularly serviced by the field sales team. Based in Centurion, you will build strong customer relationships with veterinarians, retail outlets, and livestock producers through phone, digital, and virtual channels while delivering product support and a high level of service.

Your Responsibilities:

• Use Customer Relationship Management (CRM) platforms such as Salesforce and Veeva, along with Microsoft Teams, phone-based outreach, and digital engagement, to execute high-volume outbound sales activity and grow assigned territories.
• Manage the end-to-end sales process, including prospecting, customer engagement, product education, technical information sharing, order coordination, and follow-up with veterinarians, retail outlets, and livestock producers.
• Develop and execute territory-specific sales plans to support monthly and quarterly revenue targets in underserved areas.
• Maintain accurate records of customer interactions, analyse sales trends, and provide feedback on market conditions and competitor activity.
• Collaborate with Field Sales and Marketing teams to coordinate customer handovers and support targeted digital campaigns.

What You Need to Succeed (minimum qualifications):

• Degree or diploma in Business, Marketing, Animal Science, or a related field.
• A minimum of 2 years of experience in inside sales, tele-sales, or customer relationship management.
• Proficiency in Customer Relationship Management (CRM) platforms such as Salesforce or Veeva, and virtual meeting tools such as Microsoft Teams.
• Strong verbal and written communication skills in English.

What will give you a competitive edge (preferred qualifications):

• Experience in the animal health or pharmaceutical industry.
• Experience building customer relationships across remote or underserved territories.
• Additional South African local language skills.