Remote Customer Service & Sales Support Specialist South Africa Job Vacancy for Sow Your Own | R12000 p/m
We’re looking for a Customer Service & Sales Support Specialist based in South Africa to join a UK-based business remotely.
This is a full-time role focused on sales admin, customer service, and order processing, ensuring seamless communication with suppliers and customers. The role requires working Monday to Friday, 9am-5pm GMT(including daylight saving adjustments).
Responsibilities
- Processing orders and managing purchase orders (training provided)
- Updating order statuses and handling customer inquiries (quotes, lead times, etc.)
- Managing inbound and outbound calls using RingCentral (softphone application)
- Registering new customers and updating internal systems
- Following up with suppliers to ensure smooth order fulfilment
Requirements
- At least two years of experience in customer service, sales support, or admin
- Experience working with UK clients (call centres, sales support, or direct client interaction)
- Excellent spoken and written English
- Strong, stable Wi-Fi and backup for load shedding
- A proactive approach and willingness to learn
Key Skills
- Customer service and sales administration
- Order processing and email management
- CRM/order management systems (experience in any system is beneficial)
- Strong attention to detail and organisational skills
This is an opportunity to work remotely while being a key part of an established and growing business.
Job Type: Full-time
Pay: R10 000,00 – R12 000,00 per month
Application Question(s):
- Have you worked with UK-based clients before?
- Do you have a strong and stable Wi-Fi connection, and backup power or protection against load shedding?
- Have you handled inbound and outbound customer calls in a previous role?
- Are you comfortable working Monday to Friday, 9am-5pm GMT, including daylight savings time?
