Remote Customer Service Representative Job Vacancy in South africa for Moksh Tech

We are looking for a Customer Service Representative to join our team. The ideal candidate should have 4-5 years of experience in a similar role. The candidate should have excellent communication skills, customer service skills, experience in setting up appointments, cold calling etc. to prospective clients.

Responsibilities:

• Provide excellent customer service to clients.
• Set up appointments with prospective clients.
• Make cold calls to prospective clients.
• Send emails to prospective clients.
• Maintain relationships with current clients.
• Work with the marketing manager for proposals for new business opportunities.
• Follow-up on leads.
• Coordinate with other departments to ensure smooth operations.

Requirements:

• 4-5 years of experience in a similar role.
• Excellent customer service skills.
• Experience in setting up appointments, cold calling, and sending emails to prospective clients.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills.
• Proficiency in Microsoft Office Suite.

Tools:

• Tools Knowledge : Pipedrive, Outplay, ZoHo, Canva, Zoomsphere, Hubspot, Crunchbase & Apollo.

If you have the required experience and skills, please apply with your updated resume and cover letter. We look forward to hearing from you soon!