Receptionist for Deloitte | Onsite CT

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organisation”) serves four out of five Fortune Global 500® companies. Learn how Deloitte makes an impact that matters at www.deloitte.com.

About the Division

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realise your full potential.

Job Description

• To ensure efficient and professional management of the reception area.
• Answering & re-routing of telephone calls.

Differentiators for this specific role

Visitors

• Receive visitors in a professional, warm and welcoming manner.
•  
• Assist Visitors to sign in on the Kenai Visitor log in system and advise on emergency procedures and exits.
• Assist clients and staff with building information.
• Accompanying clients to their relevant meeting areas.
• Screen and ensure visitors are collected from reception

Housekeeping

• Ensure that all work and storage areas are tidy and organised at all times
• Ensure stationery is fully stocked at all times
• Report any broken equipment in Reception to maintenance via email

Switchboard:

• Manage switchboard and ensure all calls are professionally answered, and connected to the relevant individual.

Deliveries:

• Accept all deliveries, notarise, sign upon collection and notify recipients to collect

Meeting rooms:

• Coordinate bookings of client facing venues 
• Approve or reject venue bookings based on pre-defined criteria 
• Guide staff on venue bookings 
• Coordinate refreshment requirements with beverage assistant on duty
• Supervise room set up 
• Daily room and equipment checks 

Appearance & professional conduct

• Align with dress code policy, name badge and uniform 
• Well groomed & professional at all times
• Clear verbal communication
• Punctuality
• Required to stand up when greeting and assisting all visitors, clients as well as internal staff 

Supporting Beverage Assistants

• Ensure professional conduct at all times
• Support with monthly stock take 
• Assist with room set up prior to meetings and reset post meetings

Qualifications

• Grade 12 (matric) 
• Receptionist qualification is advantageous 

Experience 

• Minimum 2 years experience in a receptionist position within a corporate organisation
• Customer service experience is advantageous

Technical Competencies:

• Basic knowledge of the standardised routines of the role
• Basic knowledge of Outlook and MS office and programs relevant to the role
• Ability to work well in a Team