RECEPTIONIST AND ADMISSIONS CLERK for Cure Day Hospitals | onsite JHB
KEY OUTPUTS
- Maintains client service principles to ensure client expectations are met.
- Management of hospital telephone switchboard.
- Liaison with client queries in an effective manner.
- Opening the hospital at 5h30-5h45 each morning and receiving clients, patients, and visitors.
- Contacting patients to offer information regarding e.g., time of admission and documentation needed.
- Responsible for capturing pre-admissions.
- Ensures correct admission and discharge of patients.
- Management of payments made at Reception.
- Assisting patients in obtaining medical authorisation or quotations, if required.
- Billing and finalizing patient files.
- Communicate with unit manager of theatre, Registered Nurse in Ward, and relevant doctors’ rooms regarding cancellations or add on patients.
- Filing of patient files when needed and arrange uplifting of files to Head Office.
- Maintenance and care of the photocopy and label printers and computers installed in Reception.
- Monthly banking.
- Other additional administrative tasks as requested by manager.
REQUIREMENTS
- A Grade 12 and relevant qualification
- 1-3 years relevant experience in healthcare environment
- Basic knowledge of Microsoft Office suite including Excel and Word.
- Willingness to work shifts in accordance with the requirements of the facility.
- Customer-centred mind-set that acknowledges the value of the customer
- Solid knowledge and application of patient administration systems, policies, and procedures
- The ability to work under pressure
- Good interpersonal skills, the ability to deal with people and be in the frontline
- Ability to plan and organise to ensure that work is completed in an efficient manner
- The ability to identify and demonstrate company values
REWARDS
Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical aid, provident funds, leave and a thirteenth (13) cheque.
APPLICATION
Candidates who meet the requirements and wish in applying for this position, can send their comprehensive CV’s to applications@cure.co.za , by 10 April 2024. Should you not hear from us one week after the closing date, please consider your application unsuccessful.
