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How To Find A Remote Job At TransUnion

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About company

TransUnion offers Commercial, Consumer, Insurance and Auto risk information solutions across a number of industries, as well as personal credit management solutions in Africa. 

TransUnion is a registered credit bureau and a repository of credit information on consumers and businesses. They store information on how you pay your accounts as it is provided by credit/service providers and courts on time in regular installments. 

What services does TransUnion offer?

Business Needs

  • Credit Portfolio Management.
  • Customer Acquisition.
  • Customer Experience.
  • Debt Recovery.
  • Fraud Prevention.

Types of jobs they hire

Consumer Operations Support Rep

  • 1-2 years of experience in an operations environment.
  • High school diploma required. Associate or bachelor’s degree is a plus.
  • Ability to multitask and prioritize with strong organization skills. 
  • Read, understand, and interpret the CRS audit trail. 
  • Collaborate with team members on projects. 

Global Delivery Customer Engagement Manager Gcca (Remote)

  • Bachelor’s degree in a relevant field, such as business administration, marketing, or communications.
  • Have the necessary work experience in roles that involve client relations, project management, and sales.
  • It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment..
  • You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa. 
  • A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively 
  • This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. 

Benefits of working at TransUnion

  • Insurance for Your Health. Day One eligible medical plans, supplemental medical options, HSA & FSA accounts, dental, vision, fitness center discounts & associate fitness classes.
  • Company equity.
  • Employee stock purchase plan. 15% discount on TU stock twice a year.
  • Charitable contribution matching. We offer a matching gift program for associates who choose to make financial contributions to their selected causes. … 
  • Performance bonus
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes
  • Pet Insurance

Skills required to work at TransUnion

  • Must be a team player
  • Ability to independently manage work activities and deliverables
  • Speed and accuracy with figures as well as attention to detail
  • Planning and organizing skills with the ability to be proactive and to plan ahead
  • Ability to prioritize work deliverables in a creative environment in order to meet tight deadlines
  • Ability to work independently
  • Ability to think and move quickly in a dynamic fast moving environment Business finance acumen
  • Excellent verbal and written communication skills- upward, downward and lateral
  • Ability to independently manage problem/ issue resolution
  • Systematic and analytical thinking
  • Coaching and mentoring skills
  • Ability to deal with conflict appropriately and drive win-win outcomes
  • Strong communication skills and ability to engage with US based International accounting team
  • A strong participative team member, diplomatic, prepared to stand his/her ground, yet flexible and adaptable to a dynamic and demanding environment
  • Quick learner
  • Integrity and trust – dealing with sensitive information
  • Mature, well-balanced individual who is self-driven, highly motivated and energetic
  • Personable, decisive, and confident.
  • Prepared to work long hours
  • Drive for results
  • Disciplined
  • Action orientated and practical

Working Hours and incentives

  • Parental Benefits
    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off
    • Personal/Sick Days
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Paid Holidays
    • Paid Vacation
    • Leave of Absence
  • Professional Development
    • Leadership Training Program
    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Lunch and Learns
    • Mentor Program

Cons of working at TransUnion

  • According to the reviews TransUnion has;
  • Poor management with lack of empathy
  • Low salaries didn’t match competitors
  • Overwhelming workload 
  • No training budgets
  • Senior leadership lack culture inclusion

Application Process

  • Visit the TransUnion website and search for the careers that are suitable for you
  • Check if you match the requirements and skills then click on the apply button 
  • Be ready to upload all the necessary information
  • Wait to hear from them

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