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Workplace Coordinator for Partner Hero | Onsite CT (Part-time)

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Role Details

Department: Workplace Management
Contract Duration: Part time -in office 4 hours/day
Work schedule: Monday – Friday | 10:00 AM – 2:00 PM SAST 
Training Schedule: 1 week  | Monday – Friday | 10:00 AM – 2:00 PM SAST 
Work type and Location: Part-time | Availability to work on-site in Cape Town
Expected start date: October 24th, 2024

About The Role

We are looking for a Part-time in-office Workplace Coordinator who can help us provide the same quality of service and excellence that our associates provide to our partner’s customers on a daily basis. This role will work closely with the IT Department, People Operations and Finance but will report directly to the Regional Workplace Manager.

They should be highly organized and have great time management skills, a customer experience mentality and the ability to roll up your sleeves when the time arrives. Supporting our associates with efficiency and in a timely manner is critical for this role. 

You’ll be based in Cape Town and this role will require your in-office presence

You Will Be…

  • Committed to providing an exceptional quality service for all employees and visitors.
  • Assisting new hires with office access, office use, equipment minor configuration, equipment delivery, paperwork, and other similar tasks.
  • Responsible for the physical and logistical aspects of the company’s facilities and working environment including maintenance, security, and amenities.
  • Answering tickets through our workplace management system and other help desks 
  • Helping enforce PartnerHero’s Biosafety Protocols to ensure office employees’ safety and health.
  • Performing regular audits and maintaining track of our office’s fixed assets. 
  • Assisting in general office inventory/purchase tasks.
  • Coordinating local and international courier packages.
  • Relocating and properly distributing on-site IT equipment.
  • Organizing and filing documents.
  • A liaison with local providers, coordinating product purchases and handling.
  • Coordinating errands.
  • Ensuring Work from Home and Office associates have what they need to perform.
  • Highly responsive, responsible, and reliable.

What You Bring To The Table

  • Native or near-native English
  • Strong interpersonal, spoken and written communication skills
  • Ability to interact with all associates, visitors, and providers effectively with the utmost care and efficiency  
  • Outstanding problem-solving and analytical skills
  • Have the ability to move, lift, carry, push, and place items weighing more or less 10kg on your own
  • Tech-savvy, with basic knowledge of Google Suite Services and basic hardware troubleshooting

Bonus Points

  • Experience in IT and/or Facilities at any level 
  • Front Desk experience
  • Owns a vehicle (preferably) 

What We Provide

  • Part-time with the potential for overtime if requested
  • Competitive compensation based on experience
  • Attractive benefits package including medical aid, and assistance programs
  • Access to free posture-based fitness workouts from home
  • Paid Sabbatical Leave
  • Training opportunities provided by PartnerHero and outside entities
  • 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross functional development
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