Virtual Talent and Community Engagement Specialist for Unbottleneck | Remote SA – US Hours

We are seeking a highly motivated and organized individual as a Virtual Talent and Community Engagement Specialist. This dual role involves sourcing and curating top talent for remote positions, as well as fostering a strong, engaged, and connected internal remote team community. The ideal candidate will have a passion for talent acquisition, excellent interpersonal skills, and a knack for creating a vibrant and inclusive remote work environment.

Key Responsibilities

Talent Curation:

1. Talent Sourcing and Recruitment:

• Identify and attract top talent for various remote positions through multiple channels (job boards, social media, networking events, etc.).
• Review resumes, conduct initial screening interviews, and coordinate further interviews with prospective clients.
• Maintain a pipeline of qualified candidates for current and future job openings.
• Develop and implement strategies to enhance the candidate journey and attract diverse talent pools.

2. Candidate Experience and Engagement: 

• Designing and implementing engagement strategies to attract and maintain the interest of top talent in our talent pipeline.
• Ensure a positive candidate experience throughout the application process by providing timely communication, feedback, and support.
• Manage candidate relationships and maintain regular follow-ups with potential team members.

3. Resume and Profile Creation and Maintenance:

• Create professional resumes using Canva and create engaging online profiles to enhance candidates’ chances of being selected for remote positions.
• Engage with candidates and update their online profiles with necessary changes.

4. Collaboration:

• Work closely with the team to understand prospective clients’ needs and align talent acquisition strategies accordingly.
• Collaborate with clients and team members to ensure a seamless onboarding process.

Community Engagement:

1. Community Building:

• Foster a strong sense of community and belonging among remote team members through various engagement initiatives.
• Implement and manage communication channels (Whats App, internal forums, etc.) to facilitate effective team interaction.

2. Feedback Management: 

• Regularly collect and distribute feedback between clients and candidates to maintain transparent communication and service improvement. Conduct quarterly assessments such as candidate feedback collection, client feedback distribution, and home office diagnostic checks.

3. Support and Development:

•  Provide support and resources to remote team members to help them navigate remote work challenges and enhance productivity.
• Promote and coordinate professional development opportunities, such as webinars, online courses, and workshops.

4. Communication:

• Ensure transparent and effective communication across the remote team by sharing updates, news, and important information regularly.
• Act as a liaison between remote team members and the company’s leadership team to address concerns and facilitate a positive work environment.

Desired Skills and Qualifications:

• Proven experience in talent acquisition, recruitment, or a related field.
• Strong interpersonal and communication skills.
• Experience in community management, employee engagement, or a similar role.
• Familiarity with remote work tools and platforms (e.g., Slack, Gsuite, Monday).
• Experience creating content in Canva or similar software.
• Basic video editing is a plus.
• Ability to work independently and manage multiple tasks simultaneously.
• Creative and proactive approach to problem-solving and community building.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).

Other Requirements:

• Reliable high-speed fiber internet connection (minimum 75-100Mbps).
• Personal laptop or desktop computer.
• External monitor.
• Sufficient backup power supply for potential power outages.
• High-quality headset with a built-in microphone.
• Working hours vary based on the client’s time zone.

Career Benefits:

This role offers the opportunity to work closely with diverse clients and internal teams, fostering professional growth and developing impactful customer retention strategies. You will play a crucial role in shaping the client and candidate experience and directly contribute to the organizational success.