Support Assistant for Nontier | Onsite Jhb

PURPOSE OF POSITION                              

The Cleaner plays a crucial role in creating a safe, clean, and pleasant environment for all employees and visitors. This comprehensive list of responsibilities ensures high standards of cleanliness, safety, and organization throughout the office.      

KEY RESPONSIBILITIES                               

Opening and Closing Procedures:                                        

• Unlock all doors at the start of the day and lock them at the end of business hours to secure the premises                               
• Verify that all office spaces, meeting rooms, and storage areas are securely locked after cleaning or before leaving for the day                                     

General Office Cleaning and Maintenance:                                      

• Dust and sanitize all work surfaces, including desks, tables, shelves, and cabinets                                  
• Vacuum and clean carpets and rugs to remove dust, dirt, and debris. Conduct deep carpet cleaning as needed                            
• Wipe down all glass surfaces, including windows, mirrors, and glass doors, to ensure they are spotless and streak-free                                       
• Clean printers, computers, and office equipment to prevent dust buildup and improve longevity                               
• Sanitize door handles, light switches, and shared office equipment to maintain a hygienic workspace                                        

Kitchen and Appliance Cleaning:                            

• Clean and disinfect all kitchen surfaces, including countertops, sinks, and backsplashes                            
• Empty and clean the refrigerator and microwave weekly to prevent odors and food buildup                             
• Sanitize small appliances (e.g., coffee machine, toaster) after daily use and ensure they are turned off and unplugged if required                                
• Wash and organize all kitchenware, including plates, utensils, and mugs, daily                                    

Restroom and Sanitation Maintenance:                             

• Clean and disinfect toilets, sinks, and counters to ensure a hygienic environment                                 
• Refill soap, toilet paper, hand towels, and other necessary supplies as needed to avoid shortages                                 
• Check and clean restroom bins regularly, replacing liners and disposing of trash appropriately                            
• Conduct regular checks throughout the day to ensure restrooms are tidy, stocked, and safe to use                                         

Plant and Greenery Care:                                       

• Water indoor plants regularly and check soil moisture to maintain plant health                                   
• Remove dead leaves and report any signs of pest infestations or plant health concerns to management                               

Meeting Room Preparation and Refreshments:                              

• Set up coffee, tea, water, and snacks for meetings, ensuring refreshments are available and neatly presented                                         
• Check that meeting rooms are clean and organized before and after each use                               
• Clean whiteboards, replace markers if needed, and ensure all presentation equipment is ready                                         

Inventory Management and Office Supplies:                                   

• Monitor and order office supplies (e.g., stationery, paper towels, toiletries) to prevent shortages                             
• Organize storage areas to ensure supplies are accessible and accounted for                               
• Work with office management to keep track of inventory levels and make recommendations for bulk purchases if necessary                             

Health and Safety Compliance:                              

• Wear the required Personal Protective Equipment (PPE), including gloves, masks, and any other necessary gear, depending on tasks                                         
• Report any unsafe conditions or acts observed within the office, such as spills, broken equipment, or potential hazards, to management promptly                                        
• Follow proper disposal procedures for hazardous materials (if any) and use safe cleaning products in designated areas only                             

Storage and Cupboard Maintenance:                                 

• Clean and organize all storage cupboards and cabinets regularly, ensuring all items are neatly arranged and accessible                                  
• Rotate supplies as needed, checking for expiration dates on any items (e.g., cleaning agents) and ensuring expired products are disposed of safely                                

Waste Management:                                 

• Empty trash bins daily throughout the office, restrooms, kitchen, and common areas                                    
• Separate recyclables from general waste and place them in designated recycling bins                                        
• Ensure all waste is disposed of according to office protocols and local waste disposal regulations                            

Specialized Cleaning Tasks:                                     

• Deep clean hard floors by mopping, polishing, or buffing as required                                         
• Clean air vents and filters to promote better air quality within the office                                
• Spot clean carpets, upholstery, and high-traffic areas as needed to maintain a fresh appearance.                                 

DELEGATION OF AUTHORITY                                  

“As per Board-approved DOA and as necessary for functions outside the DOA

As delegated by the Head of HSSE Department, when necessary”                                                       

POSITIONS RELATIONSHIPS                                     

INTERNAL                      

• Administrators                          
• Technicians                           
• Site Managers                  
• Area Managers                
• Division Managers                           
• EXCO Members                            

EXTERNAL 

• Service Providers
• Product Providers
• Customers or clients
• Channel Partners
• Contractors

MEASURES OF PREFORMANCES                             

• HSSE KPI’s                                      
• Customers HSSE compliance                                   
• ISO 45001, ISO 14001 and ISO 9001 compliance                             
• Environmental Sustainability compliance                                                   

PERSONAL QUALIFICATIONS AND EXPERIENCE                                

Education / Achievement           

• Grade 12                       

Experience / Knowledges           

• At least 5 years of experience in an corporate cleaning role            

Specific Skills   

• Health and Safety