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Sales Support Representative for Bridgestone | Onsite Jhb

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We are looking for a highly motivated, customer orientated Sales Support Representative. The sales support team is part of the Sales Team and operating across South Africa.

The role will include:

  • To actively participate and process the day to day Sales Office transactions as a member of a team together with other team members, in an appropriate and effective manner, to the procedures and deadline of the Company.
  • Build and maintain good relationship with Customers and Colleagues (Internal and External) in an efficient manner.
  • To facilitate the progress of any relevant order through quotations for the replacement devices for customers
  • Handle customer requests, questions and complains via phone or emails
  • Check data accuracy on contracts and invoices and credit notes
  • Contact clients to obtain missing information or answer queries
  • Support account management of existing accounts
  • Perform other duties as assigned or directed by management
  • Attend to all customer invoice queries
  • Monitor and liaise with customers who have missed payments and ensure that accounts are settled

Who are you ?

There is no set route to become Sales Support. But to be successful in this role, this is the kind of profile we have in mind:

  • Minimum 2 years of customer experience in a support role
  • Strong multitasking skills and the ability to balance multiple areas of responsibility as well requests from multiple sources
  • Strong attention to detail with an emphasis on customer service
  • Able to work independently and able to work within in team
  • Able to follow up with KPI
  • Exceptional English and Afrikaans written and verbal communication skills

What can you expect from us?

  • The chance to work in a fast-moving, innovative, and international team, dealing with different countries and cultures;
  • A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don’t like the people, you work with;
  • Decisive actions. We don’t like to wait. It’s in our DNA to move forward. So, it only makes sense that we don’t jam the company with lots of layers. We make things happen. Quickly.

Let’s not forget the good stuff!

  • 25 annual leave days
  • One-time payment to set up your home office;
  • Chance to work abroad for 40 working days per year.
  • Birthday off and volunteering time off.
  • Additional time off: moving and wedding day.
  • Unlimited Access to LinkedIn Learning.
  • Employee Assistance Program.
  • Contributory health insurance and pension.
  • Access to Gofluent platform to learn new languages.
  • Discount on Bridgestone tyres.

Who are we?

We are Bridgestone Mobility Solutions, and we are on a mission to move the world towards a sustainable future using data-driven mobility.

The high-value products and services we develop for fleets, original equipment manufacturers and governments make travel smoother, reduce congestion, increase accessibility, improve vehicle and road safety and cut carbon emissions.

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