Sales Representative for Eva-Last Distributor | Remote SA
OVERVIEW:
Are you a meticulous, driven, self-starter wanting to be a part of a fast-growing company that’s committed to leading global change in the way people build and live?
If so, we have an exciting opportunity to work for a leading manufacturer and distributor of building products in the outdoor living segment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintaining relationships with customers through regular communication and follow- up.
- Follow-up with contacts to advance them through sales process.
- Prospect for new customers.
- Researching for potential new customers.
- Develop an in-depth understanding of the company’s products (technical and application).
- Meet or exceed required activity & performance standards.
- Logging all activity in the CRM system accurately and timeously.
- Actively makes APPOINTMENTS and solicits customer engagements.
- Proactively meets and engages with contractors, dealers and end users.
- Responds to telephone and e-mail inquiries from customers. Typically provides support to customers with various requirements.
- Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
- Generates sales quotations requiring a working knowledge of company products, procedures, systems and practices.
- Actively engages in selling company products and services.
- Provides material take offs, estimates and pricing for various requirements and building projects (e. g., decks, balustrades, pergolas, cladding and structures).
- Enters orders into company system.
- Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner.
- Answer’s customer questions regarding topics such as products, pricing, availability, delivery, backorders, specifications, returns, credits, and order placements.
- Monitors scheduled delivery dates to ensure timely delivery and expedite, as needed.
- Investigates customer complaints or concerns.
- Resolves issues within company guidelines. As needed, escalates larger concerns to internal sales regional/territory manager for resolution.
- Attends induction and training as required in JNB.
- Intimate understanding of the market, customers, and the competition would be advantageous.
- Respond in a timely manner to all leads. Properly qualify and convert into viable opportunities.
- Meet or exceed sales budget goals and performance KPI’s monthly.
- Attend sales and technical training meetings, as required in JNB.
- Stay abreast of all technical data pertaining to industry products, material, and equipment.
- Perform all other duties as assigned.
- Attend trade shows, meetings, seminars, and conferences as required.
- Drive all Eva-Last products and brands through decking and thatching contractors, general contractors, building Contractors, homeowners, specifiers, designers, property managers, multi-family builders & renovators.
- Foster an environment of open communication.
- Maintain a high work ethic and can-do attitude, make a difference.
- Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- A relevant Diploma or Degree would be advantageous.
- Minimum 1-2 years of relevant experience in sales preferably in the construction or building industry.
- Proven track record in achieving sales quotas.
- Excellent verbal communication skills.
- CRM experience preferred.
- Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Bilingual would be advantageous.
