Office Administrator Job Opportunity for Assa Abloy in Johannesburg

Purpose of the Role:

Purpose of this role is to support the service towards customers, the sales representatives and managers of ASSA ABLOY. To also apply correct procedures to the role of order capturing, to the point of order release to the courier company. To offer the upmost professionalism in all aspects of this role.

Responsibilities / Accountatbilities:

ORDER PROCESSING

• Load orders  – creating sales orders
• Issue pick slips and order instruction to production & stores
• Invoicing out completed orders
• Shipping out completed orders
• Creating credit notes
• SGS inspection on required orders

STOCK

• Ordering stock for new orders 
• Capturing / creating purchase orders to suppliers
• Shipping and deliveries of stock – liaise with DHL and other freight companies

SUPPORT STORES & PRODUCTION

• Liaising with stores and production on daily orders/arriving stock
• Planning on work around big orders or project orders
• Weekly counts on stock levels
• Updating/creating new stock item numbers /bin numbers (*ME stock items contact SAP product manger)

ADMIN

• Assisting sales team with sales quotations
• Assisting sales team with freight costs
• Assisting with vendor/customer onboarding
• Assisting customer with inquiries & queries
• Software-capturing factory invoices on teams sheet
• Capturing SO on Nav once sales team issues PO,
• Updating invoiced software
• Sending out monthly statements to customers
• Following up on overdues with customers then sales team
• Sending out reminder statements/invoices
• Order book -updated monthly then weekly with new orders that come in,
• Removing sales orders that have been invoiced
• Handling RMAs – recieving, accessing and replacing rejected goods. 

REPORTING

• Sales report
• Customer item sales
• Finished goods report 

Professional Qualifications / Experience 

Tertiary qualification

• Matric
• Must be computer literate
• Customer service skills

Experience

• At least two years related experience
• Internal sales background is an added advantage.

Key Competencies / Personal Attributes

• Planning and organization skills
• Self-starter and self-motivated
• Good interpersonal skills
• Strong computer skills in general
• Excellent communication skills
• Ability to work under pressure
• Quality conscious in training and development
• Able to use initiative in problem solving
• Ability to work as part of a team
• Good telephone manners
• Strong writing skills and written proficiency in the English language

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.