Key Account Manager for WebPros | Remote SA
Description
The Key Account Manager role entails overseeing a set of mid-tier customers, shaping success strategies, analyzing partner data, and identifying upsell and revenue sharing opportunities, all while ensuring high levels of partner satisfaction. As trusted advisors to our partners, Key Account Managers play a pivotal role in driving success through strong relationships and contributing to company revenue. Your role is to be a subject matter expert on our product offerings, build and maintain long-term relationships with assigned partners, as well as enabling them to realize new revenue streams. You are a point of contact for your assigned partners, dealing with partner queries, requests etc. You work to achieve growth in collaboration with the GTM team, Sales Engineers, and Customer Support team. You drive operational excellence by leveraging our CRM (SFDC) and other tools for market analytics, customer interactions, and opportunities.
Additionally, Key Account Managers contribute to high-priority initiatives both within the GTM department and across the organization. Whether as individual contributors they mentor junior account managers, providing guidance, support, and direction to ensure the entire GTM team achieves its sales targets and other success metrics. Furthermore, they actively contribute to process optimization and business development planning
Location: EMEA (remote)
Responsibilities: • Call on assigned accounts, managing all aspects of product sales and support
• Prepare proposals, negotiate contracts and agreements
• Must be competent to present, engage and develop relationships at all levels
• Identify and pursue new sales opportunities and coordinate with other parts of the GTM Team including Marketing, Presales, Revenue Operations and Customer Support.
• Identify, investigate and qualify new product development opportunities
• Support Strategic Account Plan development and implementation
• Grow all aspects of given territory in line with budgets and forecasts
Qualifications:• In-depth knowledge of key accounts in the region, as well as the state of the industry within the region and WebPros’value proposition to drive growth and increase market share.
• Key Account Managers may need to analyze sales data, customer metrics, and market trends to identify opportunities for growth and develop strategic account plans. Strong analytical skills and the ability to interpret data are valuable in this role.
• Strong knowledge of CRM systems, sales analytics tools, and other relevant software platforms to document customer interactions and leveraging data to drive and inform activities.
• Translate offering and unit prices into revenue realization strategies for the partner along with the activation plans to realize those revenue forecasts, reviewing them on a frequent basis and make recommendations for the partner to adopt to further accelerate their revenue
ABOUT WEBPROS
www.WebPros.com
WebPros is committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. Founded in early 2017, WebPros brings together widely used web hosting, billing automation, infrastructure, server management, and online marketing software solutions. Constantly adding new brands and products to its portfolio, in its current formula, WebPros comprises Plesk, cPanel, WHMCS, SolusVM, NIXStats, XOVI, Koality, and Sitejet. Overall, we power more than 85 million websites on more than 900,000 servers worldwide.Our global team is made up of 600+ tech-loving professionals with offices around the globe. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy.
Discover a career you love at WebPros and contribute to our continued success.
WHO SHOULD APPLY
However, you identify or whatever your path to us, please apply if you see a position that makes your heart sing. Come join WebPros and help us build a company where you’re making a difference to the future of technology.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. WebPros is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to work every day.
We care for a unique working environment.
- We thrive on excellence, innovation, collaboration, and efficiency as a team.
- We enjoy what we do, understand our customers, and build a state-of-the-art platform that clients love and need.
- Expect interesting tasks and full integration from day one.
- Look forward to an intensive induction and training phase.
- Work with a cool team and enjoy an open-door policy on all levels.
- Take the freedom to bring up fresh ideas and new initiatives – we will support you.
- Work in a global, entrepreneurial working environment with a strong team spirit.