Front of House Receptionist for Edge Fitness | onsite JHB (R5000 p/m)
Edge Fitness is looking for a energetic and disciplined individual to join our Spruitview Team.
Duties and Responsibilities:
Your key performance areas will include but no be limited to:
Access
- Control and give Access to members as well as non-members
- Filling in guest register and all other registers- swimming/no access card/trial vouchers ∙Ensure aerobic timetable available for members and up to date
- Control and Issuing of access cards to members
Members
- Log member queries and complaints in Member Compliments/Complaints book ∙ Maintaining shift handover book with any incidents/information required for the next shift e.g. Member coming to fetch lost keys and where they are etc.
- Fill in and follow up on Compliments/Complaints book- ensure correct person is informed of the issue
e.g. Maintenance issue referred to Maintenance tech
- Lost property register
- Member communication – Maintain notice boards and emergency info boards. (Water out today
- due to repairs etc.)
- Cancellation & Freeze, Easy Debt Collecting – arranging payment, keeping notes up to date
Sales
- Complete guest control sheet (all new clients to fill in) add to Club Manager
- Adding walk in members on CM as a prospect
- Maintenance of “Up system” for sales consultants on walk ins and phone INS.
- Selling short terms when no sales consultant Is on duty
Finance
- Receipt of all monies (high penalties if not receipting monies)
- Take stock in begin of shift and end of shift
- Cashing-up of stock sold and drop monies into drop-safe and co-signing responsibility for money on the drop safe register.
HR
- Filling in Staff attendance register for ALL staff in gym
- All staff need to scan in and out of the gym using their access card or QR code
General
- Keeping reception neat and professional state
- Answering of phones and transferring of calls
- Any other law full instruction given by management
- Opening & Closing 30 min before shift
- Opening & Closing Inspection
Should this be the job for you please send your updated CV to HR@edgefitness.co.za or apply via Indeed.
