Customer Service Agent Job Vacancy in Johannesburg at Meridian Wine
Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Gauteng, Johannesburg and is for a well-known wine company renowned for delivering premium products and exceptional service.
Responsibilities
- Daily Order Check
- Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
- Attend to all customer queries relating to orders
- Constantly monitor open sales orders and action as required
- Convert sales quote to sales orders as required
- Initiate query with finance for on hold accounts that have placed orders.
Requirements
- Grade 12 Essential
- Minimum 1 Year Call Centre Experience
- PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
- Driver’s License
- Communication skills – written & verbal
- Customer relationship skills
- Problem solving abilities
