Customer Care Agent for Buddy’s | Onsite KZN (R1440 per week)
Full job description
- A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable.
- NB: Please note this is a night time position only, 8 hour shifts will fall within these times.
- 16:00pm to 03:00am
- Remuneration: R360 per shift
Requirements
- Matric
- Computer literate in MS Word, MS Excel
- Flexible and able to work after hours shifts
- Umhlanga/Phoenix/Durban North based candidates would be ideal
- Must have own transport
Dutites
Successful candidates will be responsible for handling all inbound customer care calls as well as dispatching and liaising with internal staff (drivers) and customers to ensure the required service levels are met.
- · Inbound customer care
- · Allocate, dispatch and manage drivers to ensure required service levels are met
- · Data capture
- · Convert inbound sales enquiries
- · Excellent communication skills and professional telephone etiquette
- · A customer focused approach with an open attitude towards customers
- · Be able to work under pressure
- · Good attention to detail when capturing customer information
- · Energetic and able to use initiative
- · Reliable, committed and take pride in your work
- If you have the skills listed above then please send your CV through to shannel@buddys.co.za