Accounts Receivable Clerk for RedCloud | Remote SA

About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud’s Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

The role:

The Accounts Receivable clerk is responsible for managing and processing incoming payments, ensuring accuracy and efficiency of operations, and maintaining up-to-date records of financial transactions. This role requires strong attention to detail, excellent communication skills and proficiency in financial software.

Responsibilities:

Invoicing & billing

– Send invoices to customers and weekly/monthly statements
– ensure invoices are accurate & sent out in timely manner
– maintain records of all invoices and receipts
– Assist with month-end closing activities

Payment processing

– record & process customer payments and allocate payments to the correct accounts
– verify & post all receipts in Xero
– reconcile AR ledger ensuring all payments are accounted for and properly posted

Customer account management and reconciliations

– monitor customer accounts for delayed payments and irregularities
– conduct investigations as needed into historical discrepancies
– resolve payment discrepancies and disputes
– Collaborate with the customer service teams to resolve customer billing and payment issues

Collections

– contact customers to follow up on outstanding invoices and delayed payments
– implement effective collection strategies
– maintain a log of collection efforts & communications
– assist in financial statement support & analysis

Compliance & record keeping

– ensure compliance with company policies and accounting standards
– maintain organised and up to date financial records
– assist in audit as required

Requirements:

– Bcom Accounting or similar bachelor’s degree in Accounting or finance.
– Proven experience as an AR clerk or in a similar role (3 years’ experience)
– Familiarity with accounting software and basic accounting procedures (experience with – Xero is highly desirable)
– Proficient in MS office, especially excel
– Experience with accounting software
– Strong mathematical and analytical skills
– Excellent organisational and time management skills
– Effective communication and interpersonal skills
– Attention to detail and ability to handle large volume of transactions with high accuracy