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How to Get a R1000 Clothing Voucher from Truworths

Truworths Credit: Quick overview

Credit amount: Truworths will determine your credit

Credit term: 6 or 12 months/ credit card flexible

Interest and charges: 6 months: no interest, 5% on arrears. 12 months: 2% interest + 5% on arrears. Credit card flexible: 1.5%

Fees: Service charge (0.5%)

Credit type: Credit Card flexible, short-term 

About Truworths Credit 

Truworths credit is a financial service issued by Truworths to allow their account holders to purchase on credit. By offering credit to their customers, Truworths enables their middle-income customers to continue purchasing at their convenience. 

In 2016, management made the executive decision not to charge any additional fees on their client credit amounts. Truworths has been very vocal in its efforts to manage credit risk. According to sources, in 2023, Truworths received 5 million credit applicants but only approved 840,000.

Truworths is one of the largest fashion retailers in South Africa. At present, they have over 777 728 stores in South Africa and 49 in other countries within Africa. 


How to apply for Truworths Credit? 

To apply for Truworths credit, you will visit the website. You need to be a Truworths account holder to apply for this. 

To apply for a Truworths account, you will visit the website, select Create Account, fill in the required details, accept the terms and conditions and submit. 

From there, you will follow this process: 

  1. Download the Credit application form from this website.
  2. Fill out the form accurately.
  3. Please refer to the list at the end of the application form and attach the necessary documents.
  4. Read the terms and conditions carefully. 
  5. Sign and date the application.
  6. Once you have completed it, you may submit your application. 

Application requirements

  1. Be a Truworths account holder
  2. Current pay slip
  3. 3-month bank statement 
  4. Proof of address 
  5. Identification document
  6. Completed credit application form 

Who is eligible for Truworths credit?

In order to be approved for credit, you will need to have the following: 

  1. Have a Truworths account 
  2. Be over the age of 18 years old
  3. Have a good credit score 
  4. South African ID
  5. Recent payslip 
  6. Proof of address

Truworths Credit interest rate 

The rates differ according to which repayment period you pick. 

Six months – no interest is charged unless you are behind on payments. The rate for late payments is 5%. 

Twelve months – there is an interest rate of 2% charged. If you are late with your payments, an additional 5% will be added to your monthly bill. 

Credit card flexible – this option has a fixed interest of 1.5% that is charged to your monthly owing.

Who is Truworths Credit best for? 

Truworths credit will be best for customers who: 

  • Require flexible payback options
  • Need low-interest rates on their purchases 
  • Are regular shoppers 

Pros of Truworths Credit

Six months interest fee: If a customer selects the 6-month repayment option, they will not have to worry about additional fees added to their monthly expense.

Loyalty program: As a Truworths account holder, customers can sign up for TruRoyalty and receive additional benefits during sales, competitions and member-only promotions. 

Buy-now-pay-later: With Truworths credit, customers have the freedom to buy items immediately as they see them and pay for them at a later stage. Truworths allows customers the ability to finance their purchases. 

Transparent and responsible credit: On the website, Truworths does not give a general credit limit. This is because they will go through your application and set one according to the individual’s capacity to pay it back. Everything is catered to the applicant, and they do not give absurd amounts. 

Cons of Truworths Credit

Must be a Truworths account holder: If someone enjoys shopping and doing so on credit, they will have to be a Truworths member in order to receive the benefit. This is an added account to a user’s credit history. 

Limited: While Truworths has many umbrella stores, customers are only able to use credit at one of the approved stores that are linked to Truworths. They do not have the ability to shop everywhere. 

Short-term repayments: The benefits of short-term repayments are enticing, but some are not able to make payments within such a short period of time. Also, there is interest charged on late repayments that can add up and end up being more costly. 

Truworths Credit Contact Details

For more information or to get in contact with someone for additional questions, you can reach  Truworths customer service in the following ways:

Phone(customer service): 021 460 2300

Phone(new account): 021 460 7771

Phone (Online shopping): 087 285 9401

Email: services@truworths.co.za

Email: online@truworth.co.za 

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