Telesales Consultant for Rectron | onsite Midrand
Job Description
The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.
Primary Objectives:
- Work with allocated dealer base that is assigned.
- Activation of clients on the dealer base provided.
- Achieve call target on set dealer base.
- Assisting all customers with queries, quotes and orders.
- Managing dealer base to ensure customers are up to date with specials and promotions.
- Build good relationships with clients.
- Selling key components as required by management or PM.
- Send all orders timeously through to order processing.
- Assist with other job-related duties as and when required.
- General admin and upkeep of database or call campaign.
- General update and maintenance of all admin and filing
- Represent Rectron at trade exhibitions, events and demonstrations.
- Attend and complete online product training programmes and study and know the relevant product range.
- Any other miscellaneous duties will be added as the role grows.
Education/Qualification
- Matric or higher education in IT
Experience (experience required for the job)
- Minimum of 1-2 years’ IT or Technical experience or familiar with IT terms and technology
- Exceptional customer service experience
- Cold calling experience advantageous
- Proficient computer skills.