Seasonal Customer Support Associate for Amazon | Remote SA – US Hours (paying R67 p/h)
What qualifications do we need from you?
- Minimum age: 18 years old
- Have the right to work in South Africa
- We require candidates to have completed an NQF Level 4 qualification or a Grade 12 qualification or higher.
- Strong communication skills in English (both written and oral fluency)
- Proficient computer skills
- The availability to work varying shifts from Monday to Sunday operating within 24 hours
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum 20Mbps and upload speed of 20Mbps (ADSL/LTE/WIFI/AirFiber) lines are not eligible for this role. Please make sure the address on your statement matches the address on your profile where you will be staying and working from.
What experience is required?
- 1+ years’experience in an inbound Customer Service associate role, in a BPO or a contact center supporting phone calls (Preferred), and/or
- 1+ years’experience in an Technical Support environment
- 1+ years’experience in an high-end retail Customer Service environment
What strengths will you bring?
- Inquisitive, articulate, and solution-oriented
- Logical and analytical thinking
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
You’ll receive training and be provided with a complete equipment package when you join. We offer a number of benefits including:
- Internet allowance
- Amazon employee discount
- Expert training and ongoing opportunities to learn more and develop your skills
If this role sounds like it’s for you, then click on the link below to start the application process!
You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.
DESCRIPTION
Work from home with Amazon Customer Service!
Role: Technical Support Associate – Seasonal
Job Type: 3 month Contract
Location: Work from home in South Africa (Western Province, Gauteng, KwaZulu Natal, Eastern Cape, Free State, Mpumalanga, Limpopo, Northern Cape and North West)
Pay Rate: R 67.35 per hour
Start date: May 2024
