Safari Concierge for Africa Georgraphic | Remote SA
We are looking for a full-time Safari Concierge to join the Africa Geographic team and make a real difference.
We have been the voice of African conservation and responsible travel since 1991 and are the world’s most conservation-focused African tour operator. Our partnerships with NGOs like African Parks sets us apart from other tour operators.
As a Safari Concierge, your responsibilities will include, but will not be limited to:
- Absolute dedication to supporting our safari consultants and finance team in planning, selling, booking and managing experience-rich, responsible safaris.
- Liaising with suppliers and properties, booking client flights, etc.
- Liaising directly with travel clients to arrange quotes, travel documentation and booking extras such as restaurant reservations and added tours.
- Assisting our product manager in creating new travel packages and marketing content.
Requirements
Our ideal candidate will possess:
- A passion for travel in Africa and some travelling already under the belt
- A minimum of two years of experience in a safari-related supporting role
- Handle admin with aplomb – amaze us with your focus on accuracy and efficiency
- Fluent in English
- A minimum of one year of experience with Tourplan
- Financial expertise – bring accuracy and attention to detail in preparing precise quotes for our Senior Consultants and clients, ensuring seamless, error-free documentation and efficient handling of all travel-related financial tasks.
Will be considered a plus:
- Wetu, Hubspot – similar
- Microsoft Office products
- Fluent in languages other than English
Benefits
You will be provided with the following at AG:
Flexible working
We offer 100% remote working so you can live and travel anywhere in the world. We have employees based in many locations (from Hoedspruit to the UK!). Most of our employees work remotely and travel to our Hoedspruit office for training and special gatherings. The door to our Hoedspruit office is always open to you.
Career development
We offer career development opportunities through personalised development plans for each person. We are a fast-growing team that encourages internal growth, and our team members are challenged to take advantage of these opportunities when offered.
Vibrant culture
Our love for Africa, wildlife, and adventure brings us together, even though so many work remotely. Of course, team get-togethers and sharing stories of our latest adventures help. We are looking for someone who wants to work with us long-term. Most of our team has been with AG for years, some more than a decade.
Training and development
We offer comprehensive training programmes and opportunities for growth:
- Our consultants have worked & travelled with us for decades – and they are keen to share their experiences and advice
- Personalised development plans to support your aspirations
Innovative tech solutions
We utilise technology to make your role as easy and efficient as possible. We are always open to new and innovative ways to craft the best safari experiences for our clients. We invest in the necessary tools and systems, allowing you to spend more time on what matters – crafting and managing client safaris.
We are not just a travel company
Our job is to inspire people about Africa so they can share our passion and contribute towards protecting its wildlife and uplifting its people. This is at the core of everything we do. Our Manifesto says it all: About teamAG – Africa Geographic
This position offers fantastic growth potential and will set a foundation for a long and rewarding career in travel. You will be an integral member of a fast-growing travel team.