Reservations and Sales Coordinator for Belmond | Onsite CT
As a Reservations and Sales Coordinator for Belmond Safaris, you will orchestrate the smooth operation of daily tasks, providing comprehensive support that ranges from managing office duties, coordinating activities, and handling travel arrangements to preparing key presentations and reports. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. This role is based in our Cape Town Offices.
Duties
- Be part of the efficient running of the business by coordinating tasks, activities and other administrative related functions.
- Manage the day-to-day functions of the Department.
- Make travel arrangements & arrange forex.
- Prepare presentations, spreadsheets and reports.
- Dealing with customer complaints or issues.
- Assist in vendor relationship management.
- Compile and distribute all STO contracts to new and existing clients, monitoring their return and then ensuring these are filed according to global standards.
- Contact new and existing clients where required as directed by the Director of Sales and Marketing.
- Complete all required month-end reports for Sales and Reservations.
- Create and manage all clients/accounts/opportunities as required by the Director of Sales and Marketing.
Requirements
- 1-3 Years’ experience in similar role – preferred.
- Experience in tour operating/safari sector- beneficial.
- Knowledge of office management systems and procedures.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Strong organisational skills with the ability to multi-task.
- Knowledge of basic bookkeeping principles.
What We Offer:
At Belmond Safaris, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs.