Receptionist for Volvo | Onsite Jhb

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The main purpose of the Job is to handle reception, switchboard and additional administration tasks, whilst providing professional interaction between Head Office, the Dealer Network and Volvo’s customers. To execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.

Reporting: This position reports to the Branch Administrator.

Job Objectives

• Be the front face for the branch.
• Assist all departments.
• Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
• Promptly answer phones.
• Transfer incoming calls to respective extension.
• Ensure accurate messages taken when persons are not available.
• Receive guests/visitors. 
• Ensure person being visited is promptly advised and give feedback to guests/visitors.
• Handling client queries and complaints.
• Facilitate posting of goods and documents through courier services.
• Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
• Updating of courier records.
• Assistance with faxing, copying and scanning when required.
• General administration duties when required. 

Qualification & Job Experience

• Matric / N3.
• Receptionist / Secretarial / Administration Qualification an advantage.
• 3 years reception and switchboard experience.
• Strong administrative background.
• Computer literate. 
• Understanding and working knowledge of Outlook, Excel and Word.

Key Competencies

• Excellent telephone skills.
• Attention to detail.
• Self-motivated.
• Excellent customer and interpersonal skills.
• Communication skills. 
• Verbal and written.
• Listening skills.
• Understanding of diverse cultures.
• Self-motivated and work without direct supervision.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.