| Duties and Responsibilities | 1. Switchboard Management/ ReceptionAttitudinal disposition when answering the calls per Sasria approved standard:Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.Re-route calls to various departments/staff.Handle all queries efficiently and in the most appropriate and professional manner possible.Keeping record of non-Sasria related calls.Arrange relief person when other receptionist is out of the office (for lunch breaks, when attending meetings).Welcome visitors.2. General Office AdministrationEnsure re-routing of hand delivered mail, parcels and mail collected from the post office to various departments and Managers.Control of the Post Register.Request for Quotations in respect of stationery, groceries as per procurement policy.Capture PR on system in respect of stationery and groceries as per the procurement policy.Update internal extension telephone list and forward to relevant staff and copy to security at reception.Health and Safety representative (various duties, booking training, scheduling meetings, etc).3. Ad hoc DutiesPerform any reasonable task as and when required by the Facilities Team Leader. |
