Receptionist for JLL | Onsite Jhb
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Receptionist, your primary responsibility will be to create an exceptional first impression for visitors and maintain a professional and efficient front desk operation. You will serve as the face of the company, providing positive and attentive customer service to clients, guests, and employees.
Key Responsibilities:
Greet and welcome visitors, clients, and employees with a friendly and professional demeanor. Manage incoming and outgoing calls, directing them to the appropriate departments or individuals. Handle all incoming mail, packages, and courier deliveries, ensuring they reach the intended recipients promptly. Schedule and coordinate appointments, meetings, and conference room bookings. Maintain tidiness and organization at the front desk area, ensuring a clean and welcoming environment. Collect and distribute mail and faxes. Provide general administrative support, such as photocopying, filing, data entry, and maintaining office supplies. Assist with travel arrangements and accommodations for employees or guests. Respond to inquiries, providing accurate information, or referring inquiries to the appropriate department. Maintain a comprehensive knowledge of the company’s products, services, and personnel to effectively handle inquiries.
Required Skills and Qualifications:
High school diploma or equivalent; some college or relevant certification is a plus. Proven experience as a receptionist or in a customer service role is preferred. Strong interpersonal skills with the ability to communicate professionally and effectively with diverse individuals at all levels. Excellent telephone etiquette and ability to handle phone calls with professionalism and composure. Proficient in using office equipment, including telephone systems and computer software (MS Office Suite). Professional appearance and welcoming demeanor. Exceptional time management and organizational skills. Ability to multitask and work independently or as part of a team. Fluency in English (verbal and written) is required; additional language proficiency is advantageous. Familiarity with office procedures and basic administrative tasks.
This job summary provides an overview of the duties and skills typically required for a Receptionist role in South Africa. It is important to tailor the job description to your specific company’s needs and provide any additional details relevant to your organization.
Location: On-site –Johannesburg, ZAF
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!