Skip to content
Job Description
- Role is to provide excellent customer service and ensure orders are fulfilled accurately and speedily.
Main Focus Areas:
- Excellent customer relations
- Stock Control
- Sales Administration
Typical Tasks:
- Place Natal Depot orders at Brits factory for stock replenishment
- Place stock order at Procurement for External RM warehouse
- Reconcile weekly and monthly stock takes.
- Investigate stock variances.
- Ensure that oldest stock gets dispatched first.
- Send weekly transport report to Logistics Manager.
- Sending out of price letters to customers – premix and RM
- Generate customer quotes.
- Liaise with customers via phone and email.
- Liaise with warehouse regarding dispatch of customer orders.
- Book transport with service provider for delivery of stock
- Receive manual note for warehouse.
- Create sales order as per manual note.
- Create delivery advice as per sales order.
- Resolve all customer queries.
- Ensure that invoice packs are stored correctly for auditors’ purposes.