Night Receptionist for Radisson | Onsite CT

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.

As Night Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Night Receptionist:

• -Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
• -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• -Builds and maintains effective working relationships whilst promoting the company culture and values.
• -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Night Receptionist:

• -Experience in guest relations beneficial but not essential
• -Hands-on approach with a can-do work style
• -Commitment to delivering exceptional guest service with a passion for the hospitality industry
• -Ability to find creative solutions taking ownership for duties and tasks assigned
• -Personal integrity, with the ability to work in an environment that demands excellence
• -Experience of working with IT systems on various platforms
• -Strong communication skills

“Our 4-star hotel near the Cape Town business district is within walking distance of the Cape Town International Convention Center (CTICC) and the Victoria & Alfred Waterfront, home to popular shops and restaurants. Our guests comfortably enjoy their stay in Cape Town in one of our 120 rooms and suites. They can also choose from local specialties and a selection of South Africa’s finest wines at RBG Bar & Grill, or enjoy cocktails and breath-taking views of the city and Table Mountain at Harald’s Bar & Terrace.