Fulfilment Associate for Onsite LLC | Remote SA -US Hours (R14000 p/m)

Company Background:

Company website: www.onsite-group.com

Onsite is a fast-growing property maintenance company managing landscaping and home repair services for America’s biggest property management companies. Our services cover all major cities from Florida to California. With over 10 years of experience in the field, our team is dedicated to providing top-notch service.

As a Fulfillment Associate at Onsite, you will oversee the completion process of work orders and partner relationship building. Your key responsibilities will include:

Responsibilities:

• Scheduling Visits: Coordinating visits with tenants and contractors to ensure timely completion of work orders.
• Communication: Providing consistent communication and feedback to partners.
• Problem Solving: Addressing and resolving any issues that arise during the scheduling and execution of work orders.
• Relationship Building: Establishing and maintaining strong relationships with contractors and partners.
• Market Analysis: Assessing market needs and trends to ensure adequate coverage and service quality.

Requirements:

• South African citizenship.
• Fluency in English.
• Fast and reliable internet connection and own laptop.
• Working hours: In line with EST and PST business hours.
• Phone Communication: Handling a significant amount of communication over the phone.
• Friendly and Professional: Well-mannered and able to build rapport with a variety of stakeholders.
• Organizational Skills: Strong ability to plan, schedule, and manage day-to-day tasks efficiently.
• Tech Savvy: Familiarity with Google Workspace and Monday.com (or similar CRM experience) is beneficial.
• Analytical Skills: Ability to analyze data and generate actionable insights.
• Problem-Solving: Quick to identify problems and propose effective solutions.
• Self-motivated: Ability to work independently and take initiative.
• Experience: Prior experience in sales and/or administrative work would be beneficial.
• Qualifications: Any relevant administration or business qualification. NQF 5 is required.

Benefits:

• Remote Work: Enjoy the flexibility of working from home.
• Competitive Pay: Earn a salary paid in U.S. dollars.
• Career Growth: Opportunities for professional development and career advancement.
• Dynamic Environment: Be part of a company that is expanding across the United States with a team of experienced professionals.
• Collaborative Culture: Work closely with a supportive and experienced team, including occasional in-person meetings.

If you are a proactive individual with the skills and qualifications listed above, we would love to hear from you! Please send your CV to marco@onsite-group.com with the subject line “Fulfillment Associate Application”.